Privacy Policy & Data Deletion – AtlasHomeCare
Effective Date: 01 August 2024
1. Disclaimer
AtlasHomeCare is designed for licensed healthcare professionals only. This application is not intended for public or general consumer use. All access to sensitive health information requires explicit authentication and role-based access.
The app provides informational insights but is not a substitute for professional medical advice. Users should consult qualified healthcare providers before making any health-related decisions.
2. Managing App Permissions
- Bluetooth: For connecting certified medical IoT devices.
- Location: For documenting medical visits and fitness tracking.
- Camera: For capturing patient records and fitness assessments.
- Notifications: For visit reminders and time-sensitive alerts.
Permissions are requested contextually and incrementally. Users can modify or revoke permissions at any time in their device settings.
3. Information We Collect (With User Consent)
- Provider ID: Used to authenticate medical personnel via the Ministry of Public Health.
- Patient Health Records: Includes visit history, chronic condition data, lab results, medications, and home addresses.
- Location Data (Optional): Used solely for logging home visits and context-aware data entry. No background location tracking is performed.
- Home Visit and Vital Sign Data: Records visit outcomes, treatment details, IoT-sourced vitals (e.g., BP, O₂, Temp), and images.
- AI Insights: Offers informational suggestions for decision support. Not a substitute for clinical judgment.
- Device Info: Required to support Bluetooth pairing and connectivity only.
- Authentication Codes: Used to securely open OPD visits and submit ICD-10 diagnosis entries.
4. How We Use Your Information
- To validate medical staff identity using Provider ID.
- To retrieve and display patient data based on role-based access control (RBAC).
- To record home visits and update patient treatment records.
- To provide optional AI-assisted summaries (informational only).
- To enable secure OPD visit workflows and diagnosis entry.
5. Data Sharing & Security
- We DO NOT sell or rent any user data.
- All data access is restricted to authorized healthcare staff within the same affiliated network.
- All patient and clinical data is encrypted using TLS and modern encryption standards.
- IoT device data is not stored or shared beyond the intended medical session.
6. User Controls & Data Deletion
- Users may manage Bluetooth, Location, Camera, and Notification permissions in device settings.
- Users can delete their data via the in-app Privacy section or by emailing us at app.healthflow@gmail.com.
- Deletion requests are honored within 30 days, with all associated health data permanently removed.
7. Children's Privacy
This app is strictly intended for adult medical professionals. It is not designed for or directed toward children. Any inadvertent data collection involving minors will be promptly deleted.
8. Third-Party Integrations
The app interfaces securely with HOSxP hospital databases, encrypted cloud storage, and licensed telemedicine platforms. Each third party adheres to their respective privacy standards.
9. Compliance & Regulatory Safeguards
We adhere to the latest Google Play policies regarding Health Connect and sensitive data permissions.
Data access is transparent, incremental, and purpose-limited. We comply with applicable health data privacy laws, including HIPAA (if applicable) and local regulations.
10. Changes to This Policy
We may update this policy to reflect evolving requirements or improvements. Users will be notified via in-app alerts or email if material changes are made.
11. Contact Us
atlasplatform.in.th
Email: healthflowdevteam@gmail.com
Website: https://atlasplatform.in.th
This application complies with Google Play’s Health apps policy and Apple App Store privacy guidelines. It is intended strictly for medical professionals and not for general public distribution.
